Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Farmbox Direct (“we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the and website (“Site”). This privacy policy applies to the Site and all products and services offered by Farmbox Direct.

Personal Identification Information:
We may collect personal identification information from Users in various ways, including when Users visit our Site, register on the Site, and engage in other activities, services, features, or resources we make available. Users may be asked to provide their name, email address, mailing address, phone number, and credit card information. Users may choose to visit our Site anonymously, and they can refuse to provide personal identification information, except when it may prevent them from engaging in certain Site-related activities.

Non-personal Identification Information:
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and Internet service providers used, and other similar information.

Web Browser Cookies:
Our Site may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information:
Farmbox Direct collects and uses Users’ personal information for the following purposes:

• To personalize the User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve customer service: Your information helps us respond more effectively to your customer service requests and support needs.
• To process transactions: We may use the information Users provide to fulfill orders and provide the requested services. We do not share this information with outside parties, except as necessary to provide the service.
• To send periodic emails: The email address Users provide for order processing will be used to send them information and updates related to their order. If Users opt-in to our mailing list, they may receive emails that include company news, updates, related product or service information, and more. Users can unsubscribe from these emails at any time using the unsubscribe instructions provided at the bottom of each email.

Notice of Data Collection:
We collect the following types of personal information from Users, as defined by the Virginia Consumer Data Protection Act (VCDPA), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA):

• Name
• Email address
• Mailing address
• Phone number
• Credit card information (only for payment processing purposes)

Purpose of Data Collection:
We collect personal information for the following purposes:

• Providing the requested services and fulfilling orders placed by Users
• Improving the user experience on our Site
• Complying with legal obligations and regulations

User Rights:
Under the VCDPA, CCPA, and CPRA, Users have the right to:

• Access their personal information
• Delete their personal information
• Correct any inaccuracies in their personal information
• Obtain a copy of their personal information

To exercise these rights, Users can contact us using the information provided in the “Contact Information” section of this Privacy Policy.

Opt-Out Rights:
Users have the right to opt out of the sale or sharing of their personal information to third parties for advertising or marketing purposes. We do not sell Users’ personal information. If you have any questions or wish to exercise your opt-out rights, please contact us using the information provided below.

Data Disclosure:
We may share Users’ personal information with the following categories of third parties for the purposes outlined below:

• Service providers: To facilitate the provision of our services and fulfill orders.
• Business partners: To improve our services and offer relevant products or promotions.
• Legal or regulatory requirements: When required by law or to comply with legal obligations.

Data Security Measures:
We have implemented appropriate data collection, storage, and processing practices, as well as security measures, to protect Users’ personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and other safeguards.

Data Retention:
We retain Users’ personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations. The criteria used to determine the retention period include the nature of the information, legal requirements, and business needs.

Children’s Privacy:
Our services are not intended for individuals under the age of 16 (under CCPA) or 13 (under VCDPA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us at

Data Transfer:
In the course of our business operations, we may transfer personal information to third parties or outside of the respective jurisdictions. We have implemented safeguards to protect the information during such transfers, in accordance with applicable laws and regulations.

Changes to This Privacy Policy:
Farmbox Direct has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

Contacting Us:
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at

This Privacy Policy is compliant with the Virginia Consumer Data Protection Act (VCDPA), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA). We encourage you to review this policy periodically to stay informed about how we protect your personal information.